Skip to main content

Zebra Travel

Zebra Travel Logo
Menu
07962 835474

Privacy Policy

Privacy Policy

Last Updated: 17/11/2025

Zebra Travel (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information when you contact us, make an enquiry, complete a form, or book our services.

1. Information We Collect

We may collect the following information when you submit an enquiry, create a corporate account, or use our services:

  • Full name

  • Company name

  • Job title

  • Email address

  • Phone number

  • Travel details (such as pick-up location, dates, number of passengers)

  • Billing and invoice information

  • Any additional information you choose to provide

Where possible, fields may be pre-filled if you complete a Meta (Facebook/Instagram) form.

2. How We Use Your Information

We collect your information solely for legitimate business purposes, including:

  • Responding to enquiries

  • Providing quotations

  • Setting up and managing corporate accounts

  • Sending booking confirmations and travel updates

  • Contacting you regarding requests or changes

  • Processing invoices and payments

  • Improving our service and communication processes

We do not sell or share your data with third parties for marketing purposes.

3. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contract: To provide services you have requested.

  • Legitimate Interest: To respond to enquiries, improve processes, and manage bookings.

  • Consent: When you opt in to receive optional marketing communications.

  • Legal Obligation: Where required for accounting or regulatory purposes.

4. Marketing Communications

We may occasionally send updates relevant to our services.
You may opt out at any time by clicking “unsubscribe” or contacting us directly.

We do not send unsolicited marketing.

5. Data Storage & Security

Your information is stored securely using reputable systems and encrypted platforms where possible.

We implement security measures to prevent:

  • Unauthorised access

  • Loss or misuse of data

  • Modification or disclosure

Only authorised personnel have access to personal information.

6. Data Sharing

We may share information with:

  • Professional drivers contracted to fulfil your booking

  • Payment processors

  • Accounting or compliance services (where legally required)

Any third party with access to data must comply with UK GDPR.

No data is shared for advertising without your explicit consent.

7. Data Retention

We retain enquiry and booking records only for as long as necessary to:

  • Manage active and past bookings

  • Meet legal, financial, or regulatory obligations

Corporate account records may be retained for audit timelines as required under UK law.

8. Your Rights Under UK GDPR

You have the right to:

  • Request access to the information we hold

  • Correct inaccurate details

  • Request deletion of your data (where legal basis permits)

  • Restrict or object to processing

  • Request a copy of your data in portable format

To make a request, contact us using the details below.

9. Contact Details

Zebra Travel
6 Newburn Close
Skelmersdale
WN8 6PJ
United Kingdom

Email: matt@zebratravel.co.uk
Phone: 07962 835474

10. Updates to This Policy

We may update this policy from time to time. The revised version will be published on our website with a new “Last Updated” date.